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Privacy Policy

Hustle PH Data Privacy Notice

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Hustle PH (“Hustle”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Data Privacy Act of 2012 and other applicable laws and regulations.

This Privacy Policy explains how Hustle collects, uses, processes, stores, shares, retains, and protects information obtained through the Hustle PH platform, including the mobile application, website, Quick Rewards by Hustle PH on GCash, surveys, missions, rewards systems, and related services (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy together with the Terms & Conditions, Community Guidelines, Fraud Prevention & Rewards Integrity Policy, Data Retention & Deletion Policy, and related platform policies.

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Information We Collect

Hustle may collect information directly from Users, automatically through the Platform, or through authorized third-party providers.

Information collected may include:

A. Account & Registration Information
 

  • full name;

  • email address;

  • mobile number;

  • age or birthdate;

  • gender;

  • demographic information;

  • account credentials;

  • profile information;

  • and related registration details.
     

B. Mission & Submission Information
 

  • survey responses;

  • product reviews;

  • mystery shopping reports;

  • receipts;

  • photos and uploads;

  • videos;

  • screenshots;

  • mission responses;

  • geolocation information;

  • and related mission deliverables.
     

C. Device & Technical Information
 

  • device model;

  • operating system;

  • IP address;

  • device identifiers;

  • advertising identifiers;

  • app version;

  • network information;

  • browser information;

  • crash logs;

  • and usage analytics.
     

D. Location Information

Hustle may collect:
 

  • precise location;

  • approximate location;

  • GPS information;

  • and geolocation-related data
     

for:
 

  • mission eligibility;

  • nearby Mission discovery;

  • validation;

  • fraud prevention;

  • and platform integrity purposes.
     

E. Reward & Transaction Information
 

  • wallet balances;

  • payout records;

  • withdrawal information;

  • payment channel information;

  • and transaction history.
     

F. Communications & Support Information
 

  • customer support messages;

  • appeal submissions;

  • moderation records;

  • emails;

  • notifications;

  • and communication history.

 

How We Use Information
 

Hustle may use collected information for purposes including:
 

  • account registration and management;

  • Mission participation and validation;

  • fraud prevention and platform integrity;

  • identity verification;

  • quality assurance;

  • research and analytics;

  • customer support;

  • reward processing and withdrawals;

  • security monitoring;

  • troubleshooting and Platform improvement;

  • communications and notifications;

  • legal compliance;

  • enforcement of platform policies;

  • and operational business purposes.

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Fraud Prevention & Security Monitoring
 

To maintain platform integrity and protect Users, clients, and partners, Hustle may use:
 

  • automated fraud detection systems;

  • behavioral analysis;

  • device verification;

  • geolocation verification;

  • duplicate account detection;

  • submission pattern analysis;

  • manual review;

  • and internal enforcement systems.

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Information may be used to:
 

  • detect fraudulent activity;

  • investigate suspicious behavior;

  • prevent abuse of rewards or incentives;

  • enforce platform rules;

  • and protect platform operations.
     

For security reasons, Hustle does not disclose:
 

  • fraud detection methodologies;

  • internal review criteria;

  • thresholds;

  • enforcement logic;

  • or proprietary monitoring systems.
     

Users acknowledge that:
 

  • suspicious activity may result in review;

  • temporary suspension may occur during investigations;

  • and fraudulent activity may result in permanent bans, reward reversal, payout cancellation, or wallet forfeiture.

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Legal Bases for Processing
 

Hustle may process information based on:
 

  • user consent;

  • contractual necessity;

  • legitimate business interests;

  • legal obligations;

  • fraud prevention and security interests;

  • and other lawful bases permitted under applicable laws.

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Sharing of Information
 

Hustle may share information with:
 

  • clients conducting Missions or research activities;

  • payment processors;

  • analytics providers;

  • cloud hosting providers;

  • fraud prevention partners;

  • customer support providers;

  • legal or regulatory authorities;

  • and operational service providers.

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Information shared may be limited to what is reasonably necessary for operational, research, fraud prevention, security, reporting, or legal purposes.

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Hustle does not sell personal information to unrelated third parties for independent marketing purposes.
 

User Content & Mission Deliverables

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Users may submit:
 

  • photos;

  • videos;

  • receipts;

  • reviews;

  • reports;

  • screenshots;

  • and related Mission content (“User Content”).
     

By submitting User Content, Users grant Hustle a worldwide, royalty-free, transferable, sublicensable license to:
 

  • process;

  • analyze;

  • reproduce;

  • distribute;

  • display;

  • modify;

  • and share such content

  • for:

  • Mission fulfillment;

  • reporting;

  • analytics;

  • quality assurance;

  • fraud prevention;

  • research;

  • operational;

  • and platform-related purposes.

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Retention of Information

 

Information may be retained for as long as reasonably necessary for:

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  • platform operations;

  • Mission validation;

  • research reporting;

  • fraud prevention;

  • legal compliance;

  • dispute resolution;

  • enforcement actions;

  • accounting and audit purposes;

  • and protection of platform integrity.
     

Certain information associated with:

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  • suspended accounts;

  • permanently banned accounts;

  • fraud investigations;

  • suspicious activity;

  • or unresolved disputes

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may continue to be retained beyond account deletion requests where reasonably necessary.

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Additional details regarding retention practices are provided in the Data Retention & Deletion Policy.

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Account Deletion Requests

 

Users may request deletion of their account by contacting:
 

Facebook: @therealhustleph
Email: contactus@hustle-ph.com
 

Deletion requests may require identity verification.
 

Certain information may continue to be retained after deletion requests for:
 

  • fraud prevention;

  • security monitoring;

  • legal compliance;

  • operational backup systems;

  • audit purposes;

  • dispute resolution;

  • and enforcement-related purposes.
     

Submission of a deletion request does not guarantee immediate or complete deletion of all associated information.

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Cookies, Analytics & Tracking Technologies
 

Hustle and its service providers may use:
 

  • cookies;

  • SDKs;

  • analytics tools;

  • device identifiers;

  • and related tracking technologies
     

to:
 

  • improve Platform functionality;

  • analyze usage;

  • prevent fraud;

  • personalize experiences;

  • maintain security;

  • and support operational services.
     

Users may manage certain tracking permissions through device settings where applicable.

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App Permissions & Device Access
 

The Platform may request access to:
 

  • camera;

  • photos and media;

  • location services;

  • notifications;

  • storage;

  • device identifiers;

  • and related technical permissions
     

for purposes including:
 

  • Mission participation;

  • uploads;

  • validation;

  • fraud prevention;

  • and platform functionality.
     

Disabling certain permissions may limit access to Missions or platform features.

Additional details are available in the App Permissions & Data Access Disclosure.

 

International Storage & Processing
 

Information may be processed or stored using cloud infrastructure or third-party providers located outside the Philippines.
 

By using the Platform, Users acknowledge and consent to such processing and storage where permitted by applicable law.

 

Security Measures
 

Hustle implements reasonable technical, organizational, and administrative safeguards designed to protect information against:
 

  • unauthorized access;

  • misuse;

  • disclosure;

  • alteration;

  • loss;

  • or destruction.
     

Security measures may include:
 

  • encryption;

  • access controls;

  • authentication systems;

  • fraud monitoring;

  • security reviews;

  • and internal operational safeguards.
     

However, no platform or transmission system can guarantee absolute security.

 

Children & Age Restrictions
 

The Platform is intended only for individuals who are at least eighteen (18) years old.
 

Hustle does not knowingly collect personal information from minors without lawful authorization.
 

Accounts found to violate age eligibility requirements may be suspended or permanently banned.

 

User Rights
 

Subject to applicable laws, Users may have rights to:
 

  • access certain information;

  • request corrections;

  • withdraw consent where applicable;

  • request deletion;

  • raise concerns regarding processing;

  • and exercise other lawful privacy rights.
     

Requests may be subject to:
 

  • verification;

  • legal limitations;

  • fraud prevention obligations;

  • and operational requirements.

 

Third-Party Platforms & Services
 

The Platform may integrate with third-party services including:
 

  • GCash;

  • payment providers;

  • analytics providers;

  • cloud services;

  • and authentication systems.
     

Hustle is not responsible for third-party policies, content, or operational practices.
 

Use of third-party services may be subject to separate terms and privacy policies.

 

Communications & Notifications
 

Users may receive:
 

  • Mission invitations;

  • reward notifications;

  • operational notices;

  • fraud or security alerts;

  • promotional messages;

  • support communications;

  • emails;

  • SMS;

  • push notifications;

  • and in-app messages.
     

Users may manage certain communication preferences through device or account settings where available.

 

Policy Updates & User Notification
 

Hustle reserves the right to modify or update this Privacy Policy at any time in accordance with applicable laws and operational requirements.
 

Users may be notified of material updates through:
 

  • the Platform;

  • email;

  • SMS;

  • in-app notifications;

  • official social media pages;

  • or other official communication channels where appropriate.
     

Where required by applicable law, or where material changes affect the collection, processing, retention, sharing, disclosure, or handling of personal information, Hustle may provide additional notice or request updated consent before such changes become effective.
 

Continued use of the Platform after users are notified of updates constitutes acknowledgment and acceptance of the revised Privacy Policy and related platform policies.

 

Contact Information
 

For privacy-related concerns or requests, Users may contact:
 

Hustle PH / Agile Data Solutions Inc.
Facebook: @therealhustleph
Email: contactus@hustle-ph.com
Website: https://www.agiledatasolutions.tech/hustle-ph

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